Concierge & Lifestyle Services
Your bilingual command centre in Melbourne — so you focus on decisions, not logistics.
You've just landed in a new country. You don't know the roads, the systems, the language of bureaucracy. Every bank appointment, school enrolment, and government office feels like a full-day expedition. Meanwhile, you're supposed to be making million-dollar decisions about property and business.
MPAC's Concierge division exists to solve exactly this. A bilingual Personal Assistant who handles your admin, your phone calls, and your appointments. A private Concierge Driver who knows every suburb, every shortcut, and every parking trick in Melbourne. And for families who need to split up — dad inspecting businesses while mum tours schools — we deploy a Dual Driver setup so nobody wastes a minute.
This isn't a luxury. For families making $500K-$5M+ decisions in a 5-day window, it's the highest-ROI investment you'll make.
The Hidden Cost of "Doing It Yourself"
We've seen it too many times. A family flies to Melbourne for a week of property inspections and school visits. They rent a car, plug in Google Maps, and spend half their time stuck in traffic, lost in unfamiliar suburbs, or circling for parking outside a solicitor's office. They miss an appointment because they underestimated Melbourne traffic. They can't communicate clearly with a real estate agent. They waste an entire morning at a Centrelink office because they didn't know they needed a specific document. The cost? It's not just the wasted hours — it's the missed property, the school that closed enrolments while they were lost, the business sale that went to someone who showed up on time. For high-net-worth families making time-sensitive decisions, logistical friction is the most expensive mistake.
Your Melbourne Command Team
Personal Assistant — $200/hr
Bilingual (EN/VI/Mandarin) assistant who accompanies you to bank appointments, government offices, school enrolments, and real estate meetings. Handles phone calls, form-filling, translation, and admin coordination. Minimum 2 hours ($400).
Concierge Driver — $79/hr per person
Private driver who knows every suburb, every shortcut. Drives you to inspections, solicitor meetings, school visits, and airport transfers. Not a taxi — a knowledgeable guide who briefs you on each suburb as you drive through. Minimum 2 hours ($158pp).
Dual Driver Setup — For families who split
Dad inspecting 3 businesses in the west while Mum tours schools in the east? We deploy two drivers with two vehicles so both agendas run in parallel. Double the ground covered in half the time. Most popular with families on 3-5 day reconnaissance trips.
VIP Week Package — $3,800
Dedicated PA (20hrs) + Driver (40hrs) for your entire Discovery Week. One team, one WhatsApp group, zero coordination stress. Includes airport pickup/dropoff, daily itinerary management, and a summary action plan on departure. Save $1,160 vs booking separately.
Your Pathway Options
Personal Assistant — Your On-Ground Partner
A bilingual professional who handles everything from bank appointments to FIRB paperwork — so you can focus on decisions, not admin.
Real Scenarios
The Tran Family — 4 Days, 23 Appointments, Zero Stress
The Trans flew in from Hanoi for a 4-day reconnaissance trip. They needed to visit 6 properties, 3 schools, 2 businesses for sale, open a bank account, meet a…
Single Investor — "I Don't Speak English Well Enough"
A solo investor from Ho Chi Minh City had strong English reading skills but struggled with spoken conversations — especially with Australian accents and…
Grandma Thao — Elderly Mother Visits Her Children in Melbourne
Mrs. Thao, 72, flew alone from Saigon to visit her daughter's family in Melbourne. Her daughter couldn't take time off work for the first two days. Mrs. Thao…
Frequently Asked Questions
Ready to Get Started?
Book a free discovery call and let us map the best pathway for your family.